MAKE WORK FLOW.
We find the busywork that slows you down and map where time is lost.
We show clear options and feasibility. You decide based on effort, risk and impact.
Then we deploy Conversational Agents and workflow automation across phone, chat and back office.
Result: faster responses, fewer handoffs, and measurable time back for your team.
Why teams pick Deseo
Simple gains, not buzzwords. We remove repetitive work so people focus on what moves the business.
Time back
Automate repetitive calls, chats and back-office updates. People handle exceptions.
Faster response
Sub-second answers 24/7. Fewer abandoned queues at peaks.
More revenue chances
Instant callbacks, structured qualification, reliable reminders.
Costs you can see
Transparent plans. Add only what you need. Export data anytime.
What you get
A practical mix of analysis, automation and agents — built around your systems.
Assessment & Plan
Quick diagnostic of processes and IT. Clear backlog and KPIs.
Inbound Agents
Orders, reservations, FAQs, ticketing. Sync with CRM & calendars.
Outbound Agents
Lead qualification, scheduling, follow-ups and recovery flows.
Process Automation
Approvals, handoffs, recurring tasks across ERP/CRM, billing and HR.
Data & Controls
KPIs, logs, audit trails, role-based access. Export on demand.
Enablement
Runbooks, training and change playbooks for your team.
Care & Handover
Weekly optimizations, script tuning, clear rollback paths.
On-prem / Hybrid
Private connectors and data boundaries when needed.
Our approach — simple and measurable
1) Analyze
Map bottlenecks, handoffs and systems. Agree what “good” looks like.
2) Decide
You choose from options with effort, risk and impact shown clearly.
3) Deliver
Pilot in ≤5 days. If it moves the KPI, we scale. If not, we adjust.
Evidence over hype · Smallest useful pilot · Scale what works
Discovery topics: goals, constraints, systems, tasks, metrics and rollout.
Live analytics • conversation editor • graceful human handover
One dashboard for every agent
Real-time analytics, conversation editor, roles & rights, one-click scaling.
Analytics
Live feed, funnels and CSV export.
Conversation Editor
Update scripts, FAQs and tone instantly.
Users & Roles
Granular access for view, edit and billing.
Scale Fast
Add minutes, languages or agents in seconds.
Integrations: Stripe · HubSpot · Salesforce · Google Calendar · Twilio
Where it works — across industries
We tailor flows to your processes and systems. Here are typical patterns we automate:
Restaurants & Hospitality
Reservations, orders, catering requests, upsell prompts.
Retail & eCommerce
Order status, returns, recommendations, back-office updates.
Real Estate & Property
Lead capture, viewings, tenant services, maintenance tickets.
Healthcare & Clinics
Appointments, reminders, intake, billing questions.
Professional Services
Client intake, triage, scheduling, doc follow-ups.
Education & Training
Enrollment, class changes, FAQs, payments.
Logistics & Field Service
Pickup/delivery scheduling, status, incident logging.
Financial Services
Onboarding, KYC reminders, payment follow-ups.
Travel & Leisure
Bookings, changes, upgrades, loyalty queries.
Utilities & Telco
Move-ins, meter readings, payments, outages.
Manufacturing & Distribution
Order capture, inventory checks, RMA & ticketing.
Auto & Mobility
Service appointments, test drives, parts availability.
Outcomes after 4–8 weeks (typical)
- −30–80% handling cost on high-volume contacts
- +20–60% faster time-to-book / first response
- −10–25% no-shows via reminders & confirmations
- +15–40% lead-to-meeting conversion (instant callbacks)
Don’t see your industry? Tell us your flow — we’ll map a quick pilot.
Plans & pricing
Transparent. Start small, scale what works.
Inbound Conversational Agent
200 minutes · 1 language
- Orders & secure payments (Stripe)
- Reservations with live availability
- 24/7 FAQ & first-line support
- Ticketing & RMA creation
- Sheets/Calendar/CRM sync
Add-ons: +100 min €39 · extra language €29/mo
Outbound Conversational Agent
200 minutes · 1 language
- Lead qualification & scheduling
- Follow-ups & payment reminders
- Personalized cross/upsell
- NLP objection handling
- Dashboards & recordings
Add-ons: +100 min €149 · extra language €50/mo
Squad of Agents
per agent · up to 250 structured calls
- DE/EN/ES included (more on demand)
- Role-based handovers
- Voice, chat & email in parallel
- Sentiment & smart escalation
- Full data ownership
Add-ons: +100 calls €99 · extra language €50/mo
Internal Process Automation
Tailored workflow automation
- Approvals, handoffs & back-office tasks
- ERP/CRM, billing, HR, inventory
- n8n / Zapier / webhooks / custom APIs
- On-prem or cloud
- Dashboards, logs & audit trails
Includes: discovery, solution design, KPIs & success reviews
Quick answers
What do you actually do?
We analyze your processes and systems, remove friction, and automate the right parts with agents & workflows.
Is this only for voice?
No. Phone is one channel. Agents also work in chat & email and trigger real actions in your systems.
How fast can we go live?
Usually within 5 days after discovery. We start with the smallest valuable pilot.
Who owns the data?
You do. Export logs and transcripts anytime.
Integrations?
Stripe, HubSpot, Salesforce, Google Calendar, Twilio — plus webhooks and custom APIs.
Human handover?
Built-in. Agents escalate gracefully and leave an audit trail.
Call our Agent